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Review account, learning, certificate and launch-status guidance. If your question is not covered, contact the Academy support team.
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Account & access
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Contact support ↗Courses & progress
Lessons, completion records, quizzes and learning paths.
Contact support ↗Certificates
Eligibility, status, PDF saving and public verification.
Contact support ↗Products & billing
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Contact support ↗Live education
Session access, registration status and future recordings.
Contact support ↗Technical help
Mobile display, browser compatibility and platform issues.
Contact support ↗Answers for the pilot stage.
These answers reflect the Academy’s current live status, not future marketing plans.
Not yet. The catalogue and checkout review are available, but payment and paid enrolment remain disabled until secure billing and final policies are connected.
Yes. Signed-in learners can access the complimentary Trading Foundations pilot, save lesson progress and complete its assessment.
After you finish every lesson and quiz, pass the final assessment, and the instructor approves every submitted practical response. The final approval issues the certificate automatically.
No. Academy enrolment is separate unless a specific Workstation + Academy bundle explicitly states otherwise.
Open Certificate Verification, enter the unique TUAD code, and review the public status returned by the Academy.
No. All Academy material is general education and information only.
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